ICMI Global Contact Center Awards: PeopleForce among top 5 finalists for Best Small Contact Center

August 03, 2023

Amidst the prestigious international ICMI Contact Center Expo, renowned for uniting top professionals in the customer support industry, our Customer Success team's efforts were acknowledged and celebrated. The Forum holds the annual ICMI Global Contact Center Awards featuring 16 categories where teams and specialists compete. This year, we proudly emerged as one of the top five finalists in the Best Small Contact Center category, sharing the honour with our esteemed colleagues from OneCause, Verint, Relias, and Apexus.

The ICMI Global Contact Center Awards Program is widely acknowledged as the most comprehensive awards program in the world dedicated to the customer service industry. It honours companies, contact centres, and individuals demonstrating leadership, vision, innovation, and strategic accomplishments in the industry.

The jury panel selects the winners solely based on their significant contribution to developing customer support worldwide.

"We often hear how much our clients value the level of service at PeopleForce. This time, our level of service was rightfully recognized at the international level," shared Alexandra Sagaydak, CCO at PeopleForce. "We are exited to be part of this esteemed group of finalists for the ICMI Global Contact Center Award, and will continue to uphold our commitment to excellence."

We eagerly anticipate this exceptional occasion to once again highlight our dedication to delivering exceptional support solutions and fostering meaningful connections with our valued clients. As the award winner, PeopleForce will be honoured at ICMI's Contact Center Expo, which will take place from October 16 to 19 in Orlando. Our team looks forward to showcasing its devotion to delivering remarkable customer service.

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