Employee empowerment means providing employees with some degree of autonomy and responsibility in making decision, regarding their area of specialization within the company. Employee empowerment allows to make more informed decisions at lower level of company hierarchy, where employees face those issues and problems daily and have unique view on their solutions.
Leader in the company differs from manager by the time (s)he spends on constant micromanagement. If your employees are capable of working independently, you are free to focus on other important aspects of the business. Yet, ability to work independently and being empowered are a but different.
Empowering employees means providing them with opportunity to make independent decisions, rather than simply following standardized steps without control. Employee empowerment brings significant benefits both to employee, the team and company as a whole.
The Benefits of Employee Empowerment
Empowered employees usually perform better and are more loyal to the company.
When you provide employees with tools and resources to manage their project, handle issues and perform to reach their goals, benefits are there not only for the employee, by for the whole company, just to name a few:
- Going the extra mile
- Following the best practices
- Increasing productivity
- Communicating more efficiently
- Increasing flexibility in adapting to change
- Switching to a “can do” attitude
- Providing better customer service