Internship

What an internship is, the main types of internships, how an internship differs from a placement and a probation period, and how to run an internship programme

What is an internship?

An internship is a fixed period during which a person gains hands-on experience in a company by doing real work under the guidance of a mentor. Interns are usually students, recent graduates or career changers.

For the company, an internship is a way to grow talent in-house and see someone at work before offering them a role. For the intern, it is a first real experience, a reference and a chance to receive an offer letter.

Types of internships

TypeHow it works
Paidthe intern receives a wage or stipend, often with some benefits
Unpaidno pay, usually at non-profits or as part of a study programme
Studentcombined with studies, a few hours a day or over the summer
Graduate and career-changefull time, with a clear path to a junior role
Rotationalthe intern moves between several teams to choose a direction
Remote or hybridwork from home or partly from the office, with online mentoring

Internship vs placement vs probation period

InternshipPlacementProbation period
Whostudents, graduates, career changersstudents as part of their coursea new employee
Basisinternship agreement or employment contractagreement between the university and the companyemployment contract
Goalexperience and a possible hirecompleting the course requirementschecking fit for the role
Paydepends on the programme and the lawoften unpaidfull salary

Read more about assessing new hires in our article on the probationary period.

How to launch an internship program in 6 steps

  1. Set the goal. Do you want to grow junior talent, cover seasonal workload or strengthen your employer brand? This decides the format, length and number of places.
  2. Define roles and tasks. Give each intern a concrete project, the skills they should gain and an expected outcome.
  3. Assign mentors. Every intern needs a mentor or a buddy with time to support them.
  4. Run the selection. Advertise on your careers site and at universities, and assess motivation and ability to learn rather than experience.
  5. Prepare onboarding. A first-week checklist, access, team introductions and a clear plan for the whole onboarding period.
  6. Review the results. Regular one-on-one meetings, a final review and a decision: an offer, a place in your talent pool or a reference.

How to measure internship success

MetricWhat it shows
Conversion to hirethe share of interns who received and accepted an offer
Retention of former internshow many still work at the company a year later
Cost per hirewhether growing junior talent costs less than hiring from outside
Intern feedbackhow participants rate the programme, mentors and tasks
Mentor assessmenthow well interns met their plan and what they learned

Internships in the UK

In the UK, an intern who counts as a worker (with set hours and real tasks that add value) is entitled to the National Minimum Wage, whatever the role is called. Unpaid internships are lawful mainly for students on a required placement of up to one year, for work shadowing where the intern only observes, and for genuine volunteers at charities. See the government guidance on employment rights for interns.

PeopleForce helps you take an intern from application to offer. In Recruit, you publish the opening on your careers site and several job boards with job multiposting, move candidates through stages and keep strong ones in a talent pool. After selection, onboarding in Core HR assigns first-week tasks to the intern and the mentor automatically, and in Perform you set internship goals, run one-on-one meetings and a final review. An anonymous survey in Pulse at the end shows how participants rate the programme.

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