Knowledge management
What is knowledge management?
Knowledge management in a company is a process that includes the gathering, systematization, arrangement and introduction into constant use of the whole pool of knowledge, information, data, documents etc. for everyday use by the staff.
For most modern companies this process is facilitated by a knowledge base which contains all the necessary manuals, guides, charts, information, documents for internal and external communication, onboarding and offboarding, legal situations, payment of bills and other interactions in the team and with clients.