Employee knowledge base with access rules built on HR data

Keep your employee handbook, company policies, SOPs and onboarding guides in one internal wiki, and decide who reads each article by department, location or manager.

Employee knowledge base with access rules built on HR data

Access and lifecycle

Access that follows the employee lifecycle

Who can read each article is worked out from HR data, from the day a new hire is added to their last working day.

  • Preboarding: new hires before day one

    A new starter who can sign in reads the knowledge base before their first day, so onboarding guides linked from their onboarding tasks open for them.

  • Visibility by department, location and position

  • Offboarding: access closed on leaving

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Editor and publishing

Write, structure and publish company policies

Build an internal wiki of policies, SOPs and onboarding guides in nested categories, and publish changes only when they are ready. Reading is on for the whole company by default. Two role permissions let people edit either the content shared with them or the whole knowledge base.

  • Categories and sub-categories

    Nest categories as deep as your employee handbook needs, for example Policies, then Leave, then Parental leave. Drag categories and articles into reading order.

  • Block editor

  • Drafts and version history

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Notify and readership

From a policy update to who has opened it

Update an article, tell the people it is meant for, then see who has opened it.

Step 1
Update the policy

Update the policy

Edit the published article. Readers keep the current version until you publish the change, and the previous version stays in the history.

Step 2
Notify the audience

Notify the audience

From Share, select Notify by email. The email goes only to people who can open the article.

Step 3
See who has opened it

See who has opened it

The view counter lists every colleague who has opened the article with the date of their first visit, next to a chart of first opens over the last twelve months.

Search and AI

Answers on the web, on mobile, in Slack and from AI Companion

Every channel applies the same access rules, so employees only find the articles they are allowed to read.

Knowledge base searchAnswers from AI CompanionKnowledge base on mobileSlack command

Results appear as you type, with matched words highlighted in article titles. Search covers the title and text of every article you can open.

Knowledge base search

Questions about the knowledge base

How do I show a company policy only to one department?

Can new hires read the employee handbook before their start date?

What happens to access when an employee leaves?

Can articles include PDF files and video?

How are employees told about an updated policy?

Can AI Companion answer from articles an employee cannot open?

Who can create and edit articles?

Is the knowledge base part of Core HR?

More in Core HR

Explore the rest of Core HR

Everything around each employee record, from preboarding and onboarding to documents, access rules and the org chart, in one connected system.

Signed documents before day one

New hires complete their profile, upload files and sign documents from one link, without a PeopleForce account.

Learn more
Preboarding

Beyond the features

Why HR teams choose PeopleForce

You go live in weeks and can add the rest of HR when you’re ready.

Live in up to four weeks

A dedicated success manager guides your setup, and it’s included in your plan at no extra cost.

Support in your language

Real people on our support team answer, with a first reply in about two minutes and 98% satisfaction.

Room to grow

Start with Core HR and add Recruit or Perform later, all on the same employee record.

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Leader

Summer 2026
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Users Love Us

Milestone Summer 2026
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Regional Leader

Europe Summer 2026
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High Performer

Europe Summer 2026

Security and operational continuity

Certifications, granular access and full control over what happens to your data.

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See the knowledge base with your own policies

Walk through categories, audience rules, publishing, readership and AI Companion with a product specialist.