Who sees what
Anonymity and access to results
Anonymity is a threshold, not a switch: it's checked separately for every question, comment and segment row.
HR efficiency estimator
How does the HR efficiency estimator from PeopleForce work.
Calculate your impact
Employee eNPS surveys
Run eNPS surveys, collect anonymous responses and analyze results by team, location and your own segments.
Calculation and analysis
What eNPS shows and how to read it
One question, three response groups and a score from −100 to +100, for the whole company and every department.
Employees rate from 0 to 10 how likely they are to recommend the company as a place to work. eNPS is the share of promoters (9–10) minus the share of detractors (0–6); scores of 7–8 count toward neither group.
Survey setup
Survey builder
eNPS is a question type, not a separate wizard: add it next to other questions, and one send gives you both the score and the reasons behind it.
Distribution
Survey delivery and reminders
Invitations arrive by email, in the app, as push notifications and in Slack or Teams when the integration is connected.
The form opens from a personal link, with no sign-in.- Up to two reminders, each with its own date, subject and text.
- Reminders go only to people who haven't finished the survey.
All segments
Administrator
Sees every segment that meets the threshold. The response status next to individual people stays hidden.
Own team only
Support manager
Sees only the results for their own reports, and isn't included in that sample themselves.
Hidden result
Segments below the threshold
The name and response count remain, and the metrics are replaced with a dash. The same applies to comments.
How Pulse keeps responses anonymous
A threshold, conditions locked at launch and an export without personal data.
Anonymity threshold
The minimum number of responses needed to show results for a question or segment. From 1 to 10.
Conditions locked at launch
Once the survey launches, the anonymity toggle is locked, so conditions stay the same for everyone who has already responded.
Export without personal data
The file contains no names, emails, employee numbers, managers, positions, locations, gender, age or response times.
The threshold applies to managers too
Managers see results only when at least as many of their people have responded as the threshold requires. Otherwise the metrics stay hidden.
Results analytics
Segments, heatmap and export
In the heatmap, each row is a segment, and the columns show respondents, participants, response rate, eNPS and engagement drivers.
- A segment below the threshold stays in the table, with a dash in place of its metrics.
- Open comments appear separately and follow the threshold too.
- Any question except eNPS can be linked to one of 11 built-in drivers or your own, so you can see what the score is connected to.
Repeat waves
Copy a survey for the next wave
Copy the previous survey with its sections, questions and scales. You only set the dates and reminders, and the results stay comparable.
More in Pulse
eNPS isn't the only view
eNPS shows how much, not why. For that, the module has other surveys.
Breakdown by engagement driver
Engagement survey questions are linked to drivers such as recognition, growth and relationship with manager. Results show separately for each driver and segment.
Breakdown by engagement driver
Engagement survey questions are linked to drivers such as recognition, growth and relationship with manager. Results show separately for each driver and segment.
Questions and answers
How is eNPS calculated if the survey has several questions?
What is the anonymity threshold and what does it affect?
Can I see results by department if the survey is anonymous?
What does a dash in a segment mean?
Can anonymity be changed after launch?
How do I export results?
See how it works on your data
In a demo, we'll show you threshold settings, breakdowns by your structure and exports, with nothing to connect.