VFG Group case study: all of HR in one place with PeopleForce

1 day

to approve a leave request, down from a week

1 week

of onboarding, when it used to take a month

100 %

of the team has an active account on the platform

Uruguayan tech company VFG Group left behind an HR function held together by spreadsheets and email. With PeopleForce, it brought all of its people processes into one platform: today leave requests are approved the same day, onboarding takes a week and the whole team uses the tool.

Case summary

Client: VFG Group, a Uruguayan tech company of about 80 people, brought all of its people management into one place with PeopleForce: leave requests now get approved the same day instead of within a week, onboarding dropped from a month to a week and 100% of the team has an active account on the platform.
Industry: Technology / Software development
Location: Uruguay and Argentina
Employees: 80
Modules: Core HR, Recruit, Perform

Meet VFG Group

A tech company where teams change all the time

VFG Group is a tech company that brings together several specialized vertical business units. It has about 80 people across Uruguay and Argentina, in a very diverse team. HR is led by Camila Soria, HR Manager, together with Florencia, who leads communications, and covers everything related to culture, workplace climate and development.

The problem

HR held together by spreadsheets, email and scattered documents

Every process bounced between files and inboxes, with no system to support it. These were the challenges the HR team faced:

Everything extremely manual. Spreadsheets everywhere, emails everywhere and processes going back and forth in documents.
Zero traceability. Employee information was scattered, and pulling it together was entirely manual work.
A tool that only covered recruiting. The only system they had handled hiring. Everything else was done by hand.
Reviews with nothing behind them. The review and feedback cycle had no tool to support it or make it more professional.
Communication that couldn't be measured. Internal messages went out through Teams, with no way to know if they arrived or if anyone read them.

“Everything we did was extremely manual. Spreadsheets everywhere, emails everywhere. We had no system to support us, and it was a real pain point, because we couldn't trace anything.”

Camila Soria

HR Manager, VFG Group

The change

Why did VFG Group choose PeopleForce?

The HR team realized it didn't need another standalone tool. It needed a platform that would bring all its processes together and end the cycle of documents and emails. In PeopleForce it found an all-in-one HR software, a tool Camila now describes as "a great friend, a partner within the team". Implementation was fast and closely supported, and before the launch the team ran an internal pre-campaign to spark curiosity among employees.

The foundation: Every employee's information centralized and traceable, with leave, policies and the internal feed in the same place. (Core HR)

Hiring and onboarding: As soon as a person is hired, the onboarding flow runs on its own and connects every team. (Recruit)

Reviews: Managers have all of their team's information in one place and complete reviews faster. (Perform)

“I had 20 minutes to sort out a question before a meeting. I went online, asked, and it took them no more than 10 minutes: I had my answer and could walk into the meeting calm.”

Camila Soria

HR Manager, VFG Group

Results

How did VFG Group speed up leave and onboarding? Before and after

With everything in one place, a leave request that used to take a week to answer now gets approved the same day, and onboarding went from a month to a week.

Workflows that connect HR with the whole company

Onboarding doesn't stop with the new hire: the same flow tells every team what it needs to do. The three workflows VFG Group uses most today:

Connected onboarding: The new hire fills in their information and it goes to HR. At the same time, the workflow notifies communications to announce the arrival and infrastructure to set up users and profiles.
Feedback at one month and three months: Two clicks and it's automated. The platform flags when each person is due for feedback, with no need to schedule it hire by hire.
Documents with signatures and tracking: For the internal rules, a workflow sends the document to the whole team, asks each person to sign it and shows who has viewed it.

A small intranet the team actually wants to open

Internal communications used to go out through Teams, with no way to know if anyone saw them. Today the PeopleForce feed is VFG Group's "small intranet": that's where policies and processes get published, along with birthdays, work anniversaries and photos from a team lunch. Employees react, comment and look forward to the next post, and HR can see those interactions in real time.

"I'd bet 95% that employees' favorite module is the feed," says Camila.

“In HR we're so caught up in day-to-day operations that we don't have time to think. PeopleForce is such a complete tool that it gives you time to think.”

Camila Soria

HR Manager, VFG Group

Why VFG Group recommends PeopleForce

All people management in one place, with no spreadsheets or stray emails.
Leave approved the same day, when it used to take a week.
Onboarding cut from a month to a week, with workflows that connect every team.
Natural 100% adoption, thanks to a user-friendly platform.
Traceable internal communication, with a feed the team uses and enjoys.
Fast, human support: answers in under 10 minutes and hands-on help during implementation.